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"We are very pleased with Enterprise Super Search!" It is one of the most useful items on my toolbar. I use it throughout the day, everyday. Super Search has saved me countless hours locating documents on our network."
(Judy C., Law firm Office Administrator)
"I love it because it is information immediately at my fingertips without any additional effort to organize, file, store, or whatever."
(Maria C., Attorney)
“What people want, and they want it desperately- is really good, really simple search that looks across all their information and finds just the right information when they need it.”
(How To Be A Hero: Develop An Enterprise Search Strategy by Matthew Brown, p.2)
1 out of 2 surveyed, said that finding the information to do their job was difficult and time-consuming.
Source: AIIM Market Intelligence, 2008
"In an economy that is now more information based than industrial, and where companies are being forced to downsize due to the financial crisis, increasing the productivity of the information worker has become imperative...research demonstrates that investment in better information access, management, and collaboration tools and processes pays for itself, often in a matter of months. When knowledge work is automated, not only are enterprises more efficient but their relationships with customers, partners, and suppliers are improved immeasurably."
Susan Feldman, Press Release, Framingham, Mass., May 6, 2009
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The Emails Category allows you to search for email messages and attachments that are stored in your email client such as Outlook & Lotus Notes. Enterprise Super Search can index emails & attachments for instant retrieval from Outlook 2000/XP/2003/2007 (including Exchange Server, .PST files & Archive folders), Lotus Notes, Outlook Express, Windows Address Book, and Mozilla Thunderbird.
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Performing Basic Searches
The Search for section lets you enter a query in a search box and refine it using various available search fields.
- Type the query terms in the keyword box, or click the down arrow and choose terms in the search history. Use search operators, such as Boolean operators, parentheses and quotation marks to refine your query.
- To look for keywords in email attachments, select the Also search in attachments check box.
- Click the search button or hit the Enter key (not required).
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Refining Searches
- Depending on selected fields, specify keywords - you can use search operators , such as Boolean operators, parentheses and quotation marks - or select parameters in the available drop-down lists:
- Subject: Finds email messages containing the specified keywords in the Subject field.
- From: Finds email messages containing the specified keywords in the From field (sender).
- To: Finds email messages containing the specified keywords in the To field (recipient).
- Importance: Finds email messages that are tagged as Low, Normal or High priority, depending on your selection. The default Any choice means that the Importance field is not a filtering factor.
- Folder: Finds email messages that are located in the selected folder. The default Any choice means that the Folder field is not a filtering factor.
- Date: To find email messages that were received or sent on a precise day or between specified time limits, choose one of these options in the Date field list:
- Any: Finds any email message irrespective of the receiving or sending date.
- Today: Finds email messages that were received or sent today.
- Yesterday: Finds email messages that were received or sent yesterday.
- This week: Finds email messages that were received or sent this week.
- This month: Finds email messages that were received or sent this month.
- This year: Finds email messages that were received or sent this year.
- Is (specify a date): Finds email messages that were received or sent on the specified date.
- After (specify a date): Finds email messages that were received or sent after the specified date.
- Before (specify a date): Finds email messages that were received or sent before the specified date.
- Between (specify two dates): Finds email messages that were received or sent between the two specified dates.
- Click the search button or hit the Enter key (not required).
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