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"We are very pleased with Enterprise Super Search!" It is one of the most useful items on my toolbar. I use it throughout the day, everyday. Super Search has saved me countless hours locating documents on our network."
(Judy C., Law firm Office Administrator)
"I love it because it is information immediately at my fingertips without any additional effort to organize, file, store, or whatever."
(Maria C., Attorney)
“What people want, and they want it desperately- is really good, really simple search that looks across all their information and finds just the right information when they need it.”
(How To Be A Hero: Develop An Enterprise Search Strategy by Matthew Brown, p.2)
1 out of 2 surveyed, said that finding the information to do their job was difficult and time-consuming.
Source: AIIM Market Intelligence, 2008
"In an economy that is now more information based than industrial, and where companies are being forced to downsize due to the financial crisis, increasing the productivity of the information worker has become imperative...research demonstrates that investment in better information access, management, and collaboration tools and processes pays for itself, often in a matter of months. When knowledge work is automated, not only are enterprises more efficient but their relationships with customers, partners, and suppliers are improved immeasurably."
Susan Feldman, Press Release, Framingham, Mass., May 6, 2009
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Overview of the Main Window
Main Window
Quick Links:
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Menu Bar and Options
The Menu bar buttons provide access to the preview pane, arranging and adjusting the display of the results, shortcuts to your favorite saved searches, and the options. To find the Enterprise Super Search program options go to the Tools Menu Bar and Select "Options" . The options menu is the most important part for setting up your ESS. #top
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Search Category Bar
ESS can show or hide one or more search categories on the toolbar of the main window. However, you must display the search categories to use them. You cannot search for a particular type of file unless its category is displayed on the toolbar.
The numbers located at the bottom of the category, displays the number of additional matching results found for query entered. Just click on a category link to display the corresponding results in the main window.
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Search Section
This section lets you enter your query request in the search box. This is many times the only area you need to define in order to find the document or email you want. If your document is text based (i.e. Microsoft Word, Excel, PowerPoint, WordPerfect, Text-Searchabe PDF), Enterprise Super Search will search by the title, document content, and by the document properties. This delivers powerful results quickly & accurately.
You can also use quotation marks for exact phrases or whole words. In addition, ESS supports various search operators, such as Boolean operators (AND/+, OR, NOT/-) and parentheses to refine your query.
You can click the search button (arrow icon) or hit the Enter key to launch or initiate the query however this is not required because ESS filters and displays results as you type any letter in the search box. You can also select a criterion in a drop-down list of the Refine Search section.
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Refine Search Section
This section allows you to refine a query with search fields offering criteria and/or search boxes to enter keywords, depending on the case. These search boxes also allow you to use various Search Operators, such as Boolean operators (AND/+, OR, NOT/-), parentheses and quotes (for exact phrases or whole words). For further information, refer to each appropriate search category’s help page (the Web Search, Favorites and History categories do not feature search fields). #top
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Results Section
Enterprise Super Search uses the upper-right pane of the main window to display the search results. The pane header varies depending on the search category and result contents. Any matching, search terms are highlighted in the "Results Section".
The search results pane also features useful shortcuts to other applications related to the targeted search category. These shortcuts are available from the result list header when a result is selected, and from the result's right-click menu.
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Document Preview Section
Available for each search category, this section displays a text-based preview of the selected result. Scanned PDF documents will only appear if they are text searchable. Previews are extremely convenient to examine the document contents without needing to open each result with its native application. Search terms are highlighted in the preview pane of the Emails, Files, Favorites/Bookmarks and History categories.
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Status Bar
The status bar indicates the current application status, such as the number of matching items and the index complete status: Indexing or Scanning (and folder's path), Idle, etc. The status bar also features a magnifying glass icon followed by a little black arrow and the index brief status - Idle or Updating. Clicking any of these items displays a quick menu window which featuring commands described previously: Options, Indexing Status, Pause Indexing, Update Index, and Exit.
- Open Opens Enterprise Super Search Main Window
- Indexing Status: Opens the Indexing Status window.
- Pause Indexing: Suspends the indexing process. If indexing is manually paused by the user, it has to be restarted manually.
- Update Index: Updates the entire index or a specific topic depending on your selection (Entire Index, Emails, Files, Music, Pictures, Videos, Contacts, Favorites/Bookmarks, History).
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